Quality craftsmanship, family values, and a team that treats you like one of their own.

At Fenster Components, we believe that every window we craft tells a story—one that goes beyond wood, glass, and craftsmanship. It’s a story of dedication, family values, and a commitment to our customers. Recently, we received a heartfelt review from one of our customers that perfectly encapsulates what we stand for. We’d like to share this review with you, as it celebrates not just our products but the people behind them—the Fenster family.

“I wanted to write to you for some time now and let you know how the new replacement sashes I ordered worked out for me. It was a large project that included replacement of 14 replacement sashes from Fenster. The original windows were installed in 1988 and half of them had fogged over. One of the larger picture windows had a compromised seal that allowed the sash to rot.

The Fenster sash kits were installed with new jamb liners and the fit was phenomenal.

We could tell immediately the difference, not only did they restore the view of the woods out back, they were quiet, very quiet. Suddenly, the upstairs bedroom started holding the temperatures set by the air conditioner. I can only imagine what the heat loss and gain were in the old sashes. The old insulating glass had only 1/4” of space compared to the space of the Cardinal glass you use. While I’m not one to look forward to winter time, I am anxious to see how well they perform here in the Midwest.

It was a big project, I’m glad to have it behind me, but I couldn’t have done it without the service of your company. I experienced ultra fast responses to all my questions from Ryan, when I wasn’t quite sure about the ordering process. I opted to pick up the new sashes, since you were only 200 miles away and it would give me a chance to see the operation. I was met by Elle, a beautiful young lady that helped finalize the order, she was even going to help Ben load the windows! I was duly impressed, but I wouldn’t let her. Ben was a dynamo, very friendly and customer oriented, I assume he gets that from his dad. He knew just how to load and strap the new sashes for a safe journey home. Finally, when the work is all done Ryan shows up! ha,ha. Now that’s a real boss! ha,ha… We exchanged introductions and just like Elle and Ben, would look you straight in the eyes while shaking your hand. A family business, with family values, I know this very well, for I spent 40 years working for a family business and they make you one of their own.

So my sincerest gratitude and congratulations to a company that provided a great product, coupled with excellent teamwork.”

Even after the sale, Elle was quick to help send some replacement pivots for the sashes. Imagine that with any other company!

JR • Dunlop, IL

This review is more than just feedback; it’s a testament to Fenster Components’ heart and soul. We’re incredibly proud of the work we do, but it’s our team and the values we hold dear that truly make the difference. Let’s take a moment to highlight the key aspects that make our company what it is today.

An Expert Team That Cares About Your Windows

At the core of Fenster is a team of dedicated individuals who are not just skilled at what they do but who genuinely care about our customers. Ryan, our “Sash Guy,” is always ready to answer questions and guide customers through the process, ensuring that every order is handled with the utmost care. Elle, with her friendly demeanor and willingness to go the extra mile, embodies the customer-first attitude that we strive for every day. And Ben, with his attention to detail and customer-oriented approach, ensures that every product is delivered safely and securely.

Top-Rated Craftsmanship That Speaks for Itself

The quality of our products is something we never compromise on. As our customer mentioned, the fit of our sash kits was “phenomenal,” and the difference was immediately noticeable. Our use of high-quality materials like Cardinal glass ensures that our windows aren’t just replacements—they’re improvements that enhance your home’s comfort, energy efficiency, and beauty.

Family Values at Our Core

What truly sets Fenster apart is our commitment to family values. We believe in treating our customers like family, and that philosophy extends to everything we do. Whether it’s a warm handshake, a quick response to a post-sale inquiry, or the extra care to load a product for its journey home, we believe in building lasting relationships. Like our customer said, working with Fenster means being treated like one of our own.

A Fenster Heartfelt Thank You

To our wonderful customer who took the time to share this review: Thank you. Your words mean the world to us and serve as a reminder of why we do what we do. We’re grateful for the opportunity to be a part of your home improvement project, and we’re thrilled that our sashes have made such a positive impact.

Looking Ahead As We Grow With All of You

As we continue to grow and serve more customers, we remain committed to the principles that have guided us. Quality craftsmanship, a dedicated team, and family values are the pillars of Fenster Components, and we’re excited to continue delivering the best for our customers.

If you are planning a home improvement project, now is the perfect time to experience the Fenster difference. Start a free, no-hassle quote today, and let us help you bring your vision to life.

Start Your Quote Today at fensterusa.com/ordering-info-checklist/

Here’s to many more years of quality, care, and family—because at Fenster, you’re not just a customer; you’re part of the family.